At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests.
The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.
"We are Ladies and Gentlemen serving Ladies and Gentlemen"
The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:
Leisure Sales Expert
The Ritz-Carlton is seeking a highly motivated and service-driven Leisure Sales Expert to lead and grow the luxury leisure segment. This role is responsible for cultivating relationships with travel advisors, consortia partners, and high-end clients to drive revenue through leisure bookings. The ideal candidate brings a deep understanding of luxury travel trends and exceptional client service that aligns with The Ritz-Carlton brand promise.
Key Responsibilities:
- Manage and grow leisure sales through travel agencies, consortia, and luxury partners.
- Build strong relationships with top-producing leisure clients and travel advisors.
- Develop and execute leisure sales strategies and promotions in collaboration with Marketing.
- Represent the hotel at trade shows, sales missions, and client events.
- Monitor market trends and competitor activity to identify new business opportunities.
- Maintain accurate sales records and reports
Your Qualifications:
- Previous leisure sales experience in luxury hospitality or travel trade
- Strong knowledge of the luxury leisure market and global travel industry
- Fluency in English and German (every other language advantageous)
- Valid work permit for Austria
- Willingness to travel for client engagement and industry events
- Excellent communication, networking, and negotiation skills
- Sincere care for our clients and their requests
- A friendly, well-groomed and professional appearance
- Proficiency in Sales systems (e.g. Opera)
Our Benefits:
- Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
- Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
- Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
- Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
- Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
- Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
- Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance
Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.
Have we sparked your interest?
Then apply today via email: bewerbung.vienna@ritzcarlton.com
Please be advised that a valid working permission for Austria is required for this position.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.