As an Order Manager (m/f/d) Billing, you are responsible for processing customer orders and ensuring accurate and timely invoicing. Your role is essential to maintaining a stable cash flow, ensuring customer satisfaction through error-free billing, and supporting the entire financial cycle efficiently – making a valuable contribution to the company’s revenue and profitability.
Your responsibilities:
You review incoming customer orders for accuracy and completeness.
You ensure that all system interfaces are correctly synchronized upon order entry.
You guarantee the timely processing of all orders in accordance with internal guidelines.
You generate invoices based on order data and ensure reliable delivery to our customers.
You check invoice data such as prices, discounts, and payment terms for accuracy.
You ensure that invoices are delivered to customers on time.
You work closely with Sales, Logistics, and other departments to ensure smooth billing processes.
You monitor and reconcile revenue accounts to ensure correct revenue recognition.
You support the clarification of revenue discrepancies in cooperation with the Finance and Accounting teams.
You respond to customer inquiries regarding invoices, discrepancies, and payment terms.
You handle billing complaints professionally and promptly to maintain strong customer relationships.
You regularly generate analyses and reports on billing and revenue.
You support month-end and year-end closings in the billing and revenue areas.
Together with other departments, you clarify technical questions, delivery times, and pricing during the quotation and billing process.
You have successfully completed commercial training.
You have at least three years of experience in order processing and invoicing.
You are familiar with the entire order-to-cash process – from order entry to payment receipt.
You are proficient in working with billing systems and ERP software – ideally with HubSpot, NetSuite, and MS Office.
You have a solid understanding of accounting principles, particularly related to billing and revenue recognition.
You work accurately, systematically, and reliably – especially when it comes to data entry and invoice documentation.
You have strong analytical skills, can evaluate billing data, and reconcile accounts with confidence.
You demonstrate strong customer orientation, excellent communication skills, and a proactive working style.
You are a team player and enjoy working closely with colleagues from various departments.
You remain organized and focused even during busy periods and can effectively prioritize tasks.
You actively contribute to the optimization and further development of our processes.
You have excellent verbal and written communication skills in both German and English.
A meaningful and responsible role: We develop software to enhance self-determination and quality of life for individuals.
Exciting and challenging tasks within a culture of appreciation and a harmonious working environment.
Attractive, performance-based compensation models (classified according to the collective agreement with a willingness to overpay depending on qualifications and experience).
A hybrid working model that allows you to flexibly organize your daily routine.
Flat hierarchies and short decision-making paths.
A generously subsidized public transport ticket – for example, for Wiener Linien.
A partnership with ICAS, giving you access to expert support for both professional and personal challenges.