This selection exercise may be used to generate a roster of pre-approved candidates to address future staffing needs for similar functions in any of the Departments and Offices of the Organization.
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.
Organizational Setting
The Director General's Office (DGO) provides leadership and coordination for all IAEA activities at the executive level for meeting Member States' needs, and achieving a one-house approach and a results-based management.
The Office of Public Information and Communication (OPIC) plays a vital role in advancing the IAEA’s mission by delivering objective, accurate, and timely information about the Agency and global nuclear developments. Through strategic communication efforts, OPIC fosters public understanding of the safe, secure, and peaceful uses of nuclear science and technology, as well as the IAEA’s global roles.
OPIC advises the Director General on media relations, organizes press briefings and interviews, develops digital platforms and campaigns, and coordinates communication activities across the Agency. It supports major IAEA events and conferences by managing media engagement, creative content production and ensures effective internal communication within the organization. The Office also manages the Agency’s Visitor Centre and related outreach activities to attract and engage visitors.
The Web, Digital Media and Public Information Materials Section, operating under OPIC, holds corporate responsibility for editorial oversight, content creation, digital media outreach and campaigns, and the development of information products. It manages the Agency’s platforms for both internal and external communication, as well as the Seibersdorf Visitor Centre (SVC). The Section plays a key role in enhancing the IAEA’s visibility and public engagement by producing high-quality web and social media content in multiple languages, including public information campaigns, graphic design, and outreach to educational institutions for guided tours of the SVC. Through strong corporate branding and compelling storytelling, it supports the Agency’s communication objectives and strengthens public awareness and understanding of the IAEA’s mission and activities.
Main Purpose
The Seibersdorf Visitors Centre (SVC) seeks to enhance public knowledge and understanding of the safe, secure and the peaceful use of nuclear science, technology and applications and of the IAEA’s work and role through guided tours and interactive exhibits.
The Associate Public Information Officer (Tour Guide) is reporting directly to the Advocacy and Outreach Officer, and he/she assists in increasing awareness of the work of the IAEA by coordinating and conducting guided tours of the Seibersdorf Labs and the SVC exhibits for all visitors.
Role
The Associate Public Information Officer (Tour Guide) will be based in the IAEA Laboratories in Seibersdorf and plays several key roles: 1) a team member, assisting the team to meet its operational objectives; 2) a communicator, explaining the work of the IAEA to visitors and 3) an analyst, reviewing existing processes and proposing improvements.
Functions / Key Results Expected
- Successfully and timely coordinate the organisation of the visitor tours of the Laboratories and the exhibits with relevant internal and external stakeholders.
- Present IAEA and nuclear-related information to visitors in a clear, accurate and professional manner in order to promote a better understanding of the work of the Agency when conducting guided tours of the Laboratories and the interactive exhibits.
- Provide an enjoyable and educational experience to visitors, tailoring tone and content to the various audience while consistently showing strong client orientation and interpersonal skills.
- Timely initiate with the relevant internal and external counterparts the necessary follow-up on maintenance issues to ensure the exhibits are functioning efficiently.
- Collect visitors’ evaluation and produce relevant analysis in consultation with the Advocacy and Outreach Officer to continuously improve the visitors’ centre guided tour services, and to enhance the Agency outreach to the various visitors, including students.
Competencies and Expertise
Core Competencies(Competency Framework)
Functional Competencies
Asset Expertise
Qualifications, Experience and Language skills
- Bachelor's Degree - Bachelor’s Degree in communications, journalism, public relations, social sciences, international relations, or a related field.
- Experience in the field of communications, public information, or a related field is also an asset.
- Working experience with students is an asset.
- Working experience as a tour guide is an asset.
- Knowledge of the work of the IAEA is an asset.
- Excellent oral and written command of English and German. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $43144 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 23039*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
- The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation process
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment information
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
