Tribe Lead (f/m/d) - Entertainment
Vienna | asap | Fulltime | unlimited
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We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.
Entertainment Tribe
The Entertainment Tribe owns the vision, strategy, and delivery of the entertainment product portfolio aligned with the company strategy and market needs. The end-to-end ownership of entertainment products roadmap includes innovation, development, and maintenance of the entertainment products, using different technologies, platforms, and customer equipment, as well providing the best content like linear TV channels, OTT and VoD. The product innovation and design shall ensure strong customer satisfaction, growth, and profitability.
Create entertainment product roadmap, and design, develop and maintain of the entertainment products to provide superior customer experience during the product lifecycle
- Design and develop entertainment products with superior customer experience through best technological solutions, superior UI design, content curation and recommendations engines, to ensure a smooth and reliable experience throughout the customer lifetime
- Provide the best content via creating strong partnerships with 3rd parties, in different categories like linear channels content, OTT, VoD, gaming
- Set, track, and analyze Tribe KPIs, like product revenue per customer, churn, customer satisfaction with the product (NPS), activation, usage rates and time-to-market
- Drive end-to-end process development and improvements across all necessary BSS/OSS systems and channels (online, retail, support) with digital-first as a north star for the processes and journeys design
- Oversee the Tribe backlog related to customer journeys, channels, products, services, and systems to ensure both operational stability and continuous enhancement, with a strong emphasis on automated, seamless digital experiences and end-to-end reliability
- Optimize product economics (pricing, cost-to-serve, technology mix)
- Do you have proven leadership experience in managing interdisciplinary teams and expertise in the field of core mobile and fix products?
- Do you enjoy diving into technology details and challenges?
- Do you like TV and entertainment business?
- Can you define and execute a Tribe’s strategic vision, objectives, budget, and structure?
- Do you have experience in setting, tracking, and analyzing key business and performance metrics?
- Are you skilled in fostering collaboration, driving cultural engagement, and leading continuous improvement initiatives?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
We want to
win
together
T- you can
count
on me
We challenge
the
status quo
We are optimistic
about our
digital future
No bullshit bingo
we are honest,
authentic & humorous
We connect more
with each other
and with our customers
We want to
win
together
T- you can
count
on me
We challenge
the
status quo
We are optimistic
about our
digital future
No bullshit bingo
we are honest,
authentic & humorous
We connect more
with each other
and with our customers
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
Employee assistance
services
services
With our multifaceted learning offer you can grow beyond yourself.
Learning offers
Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice
Your security in old age is important to us. That is why we support you with an attractive company pension plan.
Company pension plan
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
Canteen on site
Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
Benefits
At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
Employee assistance
services
services
With our multifaceted learning offer you can grow beyond yourself.
Learning offers
Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice
Your security in old age is important to us. That is why we support you with an attractive company pension plan.
Company pension plan
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
Canteen on site
Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
Benefits
We are Magenta, you too?
Andre Pulec
+4367682006257
We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 80.000 per year.
You want to find out more about us? Get a glimpse of our Magenta World.
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