eCommerce Specialist & Conversion Manager (f/m/d)

woom bikes
Vienna
Vollzeit
vor 2 Tagen

Your Opportunity

Ready to turn visitors into woom ambassadors? As our E-Commerce Conversion Rate Specialist, you’ll be hands-on in optimizing the customer journey across various markets in Europe and the US. From identifying growth opportunities through data analysis to implementing changes and testing their impact, you’ll make every click count. In this role, you’ll work closely with our global team to improve site performance, reduce friction, and drive measurable results.


Your Mission & Key Responsibilities

  • Act as the go-to specialist for our eCommerce platforms and tools (e.g., Shopify, Kentico, A/B Tasty) and DTC processes
  • Drive continuous optimization of key metrics including conversion rate, add-to-cart rate, and average order value
  • Collaborate on and implement features such as cross-selling, upselling modules, and interactive tools to enhance the shopping experience
  • Plan, execute, and evaluate A/B and multivariate tests — from hypothesis creation to performance analysis — using tools like A/B Tasty
  • Translate data-driven insights into actionable CRO roadmaps, prioritizing high-impact opportunities
  • Identify and resolve friction points in the user journey to improve usability and reduce drop-offs
  • Work closely with UX, Marketing, and Development teams to design and launch conversion-focused features.
  • Enhance the checkout experience by testing and integrating new payment methods, delivery options, and usability improvements
  • Leverage GA4 and other measurement tools to validate impact and guide next optimization steps
  • Document and share testing outcomes and learnings with the global team to scale best practices across markets

Your skills

  • 3–5 years of experience in eCommerce, with a strong track record in Conversion Rate Optimization (CRO) across the full funnel
  • Hands-on experience with eCommerce platforms (e.g., Shopify, Kentico) and optimization tools (e.g., A/B Tasty, Google Optimize, VWO)
  • Proven ability to plan, execute, and evaluate optimization initiatives — from data analysis and hypothesis creation to implementation and scaling
  • Proficient in web analytics, particularly GA4, to understand user behavior, validate results, and identify new opportunities
  • Data-driven mindset with a passion for continuous experimentation, usability improvements, and measurable growth
  • Strong collaborator, experienced in working with cross-functional and global teams (UX, Marketing, Development) in both English and German

Who we are


Our sustainable and lightweight bikes have won awards and created a loyal customer base all over the world! We are an international, multicultural team with more than 15 nationalities. With over 170 employees it can be difficult to maintain the startup atmosphere, so we place a lot of emphasis on a friendly working atmosphere and extensive
onboarding.

For this position, we offer you a gross monthly salary starting at EUR 3.300 on a full-time basis. Of course, we take into account your individual qualifications and experience and are willing to pay an appropriate overpayment. We will be happy to discuss details in person.


We focus on diversity and celebrate it. Equal opportunities for everyone and an anti-discriminatory personnel policy are particularly important to us.

Bewerben
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