Who we are
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!
Your mission
Join us as a Global CRM Specialist to execute engaging CRM campaigns across multiple markets. Based in Vienna, you'll be part of a team of experts in a dynamic fintech environment, helping to craft global communications that drive engagement, retention, and product adoption.
This role is a great opportunity for an ambitious and creative team player to grow their CRM skills in a fast-paced, international environment. You'll be part of a collaborative team and play a hands-on role in executing campaigns with a strong focus on localisation and high-quality delivery.
What you'll do
- Assist in delivering global multichannel campaigns (email, push, inapp, and more).
- Collaborate with internal teams (e.g. Product, Marketing, Creative, Legal, Analytics) to ensure campaigns are accurate, compliant, and aligned with local nuances.
- Support quality assurance processes to make sure every campaign meets our standards - we don't ship anything we wouldn't be proud of.
- Proactively contribute ideas, suggest improvements, and conduct tests to enhance our CRM campaigns.
- Stay organised and coordinate tasks across multiple stakeholders and projects.
Who you are
- Experience in a similar role at a company with a primarily online/mobile B2C audience (at a fintech or financial company is a plus).
- Familiarity with Braze or similar engagement platforms (e.g., Salesforce Marketing Cloud, Iterable) and confidence using tools and adapting to new systems quickly.
- Strong attention to detail and pride in delivering accurate, high-quality work.
- Team player with a proactive attitude, thriving in a fast-growing, diverse team environment.
- Fluent in English; additional languages are a plus.
- Based in Vienna or willing to relocate.
What's in it for you
- Hybrid-working model with 25-Work From Anywhere days*
- Competitive total compensation package including participation in our stock option plan
- Market-leading benefits programs shaped by our Time & Flexibility policies*
- Company-wide and team events — both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
- These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).
