This recruitment may be used to fill multiple vacancies of different contract modalities and funding types.
This selection exercise may be used to generate a roster of pre-approved candidates to address future staffing needs for similar functions in any of the Departments and Offices of the Organization.
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.
Organizational Setting
The Director General's Office (DGO) provides leadership and coordination for all IAEA activities at the executive level for meeting Member States' needs, and achieving a one-house approach and a results-based management.
The Office of Public Information and Communication (OPIC) plays a vital role in advancing the IAEA’s mission by delivering objective, accurate, and timely information about the Agency and global nuclear developments. Through strategic communication efforts, OPIC fosters public understanding of the safe, secure, and peaceful uses of nuclear science and technology, as well as the IAEA’s global roles.
OPIC advises the Director General on media relations, organizes press briefings and interviews, develops digital platforms and campaigns, and coordinates communication activities across the Agency. It supports major IAEA events and conferences by managing media engagement, creative content production and ensures effective internal communication within the organization. The Office also manages the Agency’s Visitor Centre and related outreach activities to attract and engage visitors.
The Web, Digital Media and Public Information Materials Section, operating under OPIC, holds corporate responsibility for editorial oversight, content creation, digital media outreach and campaigns, and the development of information products. It manages the Agency’s platforms for both internal and external communication, as well as the Seibersdorf Visitor Centre (SVC). The Section plays a key role in enhancing the IAEA’s visibility and public engagement by producing high-quality web and social media content in multiple languages, including public information campaigns, graphic design, and outreach to educational institutions for guided tours of the SVC. Through strong corporate branding and compelling storytelling, it supports the Agency’s communication objectives and strengthens public awareness and understanding of the IAEA’s mission and activities.
Main Purpose
The Seibersdorf Visitors Centre (SVC) seeks to enhance public knowledge and understanding of the safe, secure and the peaceful use of nuclear science, technology and applications and of the IAEA’s work and role through guided tours and interactive exhibits.
The Advocacy and Outreach Officer is reporting directly to the Head of the Web, Digital Media and Public Information Materials Section and he/she ensures and contributes to increasing awareness of the work of the IAEA by conducting outreach to educational institutions and assisting with the SVC operations including the guided tours of the Seibersdorf Labs and the SVC exhibits for all visitors.
Role
The Advocacy and Outreach Officer will be based in the IAEA Laboratories in Seibersdorf and plays several key roles : 1) an outreach and advocacy coordinator, able to design and implement impactful outreach strategies, advocacy campaigns and communication plans 2) a specialist, analysing and advising on outreach, guided tours and advocacy communications. 3) a partnership builder, developing collaborative relationships with educational institutions and other strategic stakeholders 4) a technical lead providing guidance and coordination oversight to the Associate Public Information Officer (Tour Guide) aimed to ensure a smooth and positive tour experience.
Functions / Key Results Expected
- Develop and implement advocacy and outreach strategies to attract educational institutions (with a focus to universities and high schools) in Austria and neighboring countries for group visits, including developing communication materials, conducting outreach activities
- Develop and implement advocacy, social media and outreach campaigns to raise awareness of the SVC and raise its profile among global digital audiences
- Produce engaging content on the SVC, including social media posts, stories, photos, short videos, multimedia content for dissemination on the IAEA website and social media channels. Work closely with OPIC colleagues to develop social media campaigns for target audiences
- Monitor, analyse and report on outreach activities and digital campaigns to assess their performance and effectiveness, striving for continuous improvement
- Support visibility efforts by coordinating the design and overseeing production of marketing materials customized to various audiences
- Ensure consistent branding and creative direction at the SVC - including the design, planning and conceptualizing of new content and products
- Oversee the production – including research, drafting, script writing, printing and distribution - of public information materials related to the SVC
- Act as a primary point of contact for a wide range of stakeholders (VIPs, diplomats, educators, general visitors, UN system colleagues), providing information, addressing inquiries, and resolving complaints tactfully.
- Coordinate and monitor daily tour operations, including scheduling tours and assigning duties for VIPs and special requests, ensuring smooth and professional visitor experiences
- Supervise an effective team of tour guides on an ongoing basis in line with internal work procedures and rules, promoting internal and external collaboration, and efficiently and effectively manage related resources
- Contribute to the overall quality assurance activities by collecting and analysing visitor feedback for continuous improvement and coordinating the necessary exhibit maintenance and content updates with relevant teams.
Competencies and Expertise
Core Competencies(Competency Framework)
Functional Competencies
Required Expertise
Qualifications, Experience and Language skills
Bachelor's Degree - University degree in journalism, international relations, public affairs, science or a related field.
At least five years of practical work experience in communication and public information.
Experience in developing and implementing successful advocacy and outreach campaigns or initiatives desirable.
Experience in guided tours for the public and of working with high school or university students is desirable.
Working with an international organization in a communication and public information office is an asset.
Experience with building partnerships with education institutions is an asset.
Excellent oral and written command of English and German. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $70212 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 39249*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
- The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation process
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment information
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
